Prices, shipping fees & delivery information

Delivery areas

We deliver within Germany and to the following EU countries: Belgium, France, Italy, Luxembourg, Netherlands, Austria, Portugal, Sweden, Spain, UK. More countries are planned and will be added gradually.

Insect fans from Switzerland and Liechtenstein order directly in our Swiss online shop.

Delivery times

Orders placed before 15.00 h will packed and shipped to you the same day. Our shipping service provider indicates the following non-binding delivery times:

  • Germany: 1-2 working days
  • other EU countries: 2-5 working days

Shipping fees

In addition to the indicated product prices we charge for shipping:

  • Germany: 3,90 € – free shipping for orders of more than 45 € value of goods
  • other EU countries: 12,90 € – free shipping for orders of more than 100 € value of goods

The shipping costs will be clearly indicated again in the shopping cart system and on the checkout page. The shipping feess include the statutory value added tax. Since the VAT on the shipping fee is calculated depending on the purchased goods, the flat rate shipping fees can only be finally calculated during the ordering process.

Fee for second delivery

If the parcel cannot be delivered, you will receive a collection invitation from DHL. On this invitation you will find all information about where and until when you can pick up your parcel. If the parcel is returned to us after the collection period, we will contact you to arrange a second delivery.

The cost for a second delivery is 10 €. The payment will be handled via the online shop.

Prices

The prices stated on the product pages include the statutory value added tax in Germany and other price components.